Privacy Policy for CoachSafaa.com

Last updated: August 23, 2025

At coachsafaa.com, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase coaching services, or interact with our online courses.

1. Who We Are

CoachSafaa.com provides life and business coaching services, as well as online training programs.

For any privacy-related questions, you can contact us at:

📧 safaa@coachsafaa.com

2. Information We Collect

When you use our services, we may collect the following information:

• Identity & Contact Details: name, email address, phone number.

• Payment Information: processed securely via Stripe (we do not store full credit card details).

• Booking Information: collected through Calendly when you schedule a session.

• Newsletter & Marketing Data: collected through Systeme.io when you subscribe.

• Analytics Data: browsing information (such as IP address, device, and pages visited) through Google Analytics and similar tools.

3. How We Use Your Information

We use personal information to:

• Provide and deliver coaching sessions and online courses.

• Process payments securely.

• Manage bookings and appointments.

• Send newsletters and marketing communications (with your consent).

• Run advertising campaigns (Facebook Ads, Instagram Ads, Google Ads).

• Measure website performance and improve user experience (analytics).

4. How We Collect Consent

• Newsletter subscriptions require you to opt in.

• Calendly booking forms and contact forms are filled out voluntarily.

• By continuing to use our website, you agree to the use of cookies and tracking technologies (see Section 8).

You may withdraw your consent at any time by contacting us.

5. Sharing Your Information

We share your data only with trusted service providers necessary to operate our business, such as:

• Systeme.io (website, email marketing, course hosting).

• Stripe (payment processing).

• Calendly (appointment scheduling).

• Google Analytics (website analytics).

• Facebook, Instagram, Google Ads, Hyros (advertising and tracking).

Each provider has its own privacy and security measures in place.

6. Data Retention

We keep your information for as long as necessary to provide services, meet legal obligations (such as tax or accounting records), or for other essential purposes like resolving disputes or enforcing agreements. When no longer needed, information is securely deleted or anonymized.

7. Security of Your Information

Your information is stored and processed using secure platforms such as Stripe and Systeme.io. We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. This includes SSL encryption and restricted access.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality.

• Analyze traffic with Google Analytics.

• Run personalized advertising campaigns (Facebook, Instagram, Google Ads).

You can manage or disable cookies in your browser settings at any time.

9. Your Privacy Choices

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates.

• Ask us to delete your information (subject to legal or contractual obligations).

• Unsubscribe from marketing emails by using the “unsubscribe” link or by contacting us directly.

To make a request, contact us at safaa@coachsafaa.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date. If significant changes are made, we may notify you by email.